"Snow Swordsman" was criticized for changing the daily update from 2 episodes to 1 episode, and Tencent Video responded quickly

The show was jointly broadcast on Tencent Video and CCTV8 on December 15, attracting many viewers. However, the show had previously advertised that members would get two episodes a day, but on the evening of December 21, it was reduced to one episode, which was criticized and complained by many netizens.

In response to this, Tencent Video urgently responded, claiming that this move was to keep pace with CCTV's broadcast progress. Tencent Video members can only be up to 4 episodes ahead of CCTV. Therefore, starting from December 21, the number of episodes updated for Tencent Video members will be changed from 2 episodes per day at 20:00 to 1 episode.

Tencent emphasized that the broadcast schedule of the drama had been determined before the premiere, and was displayed in detail in the form of a drama calendar in prominent locations such as the official Weibo and playback page on the premiere day. It was not a temporary adjustment.

Tencent also said that after careful investigation, they found that the update information on the playback page was incomplete and unclear. In the future, they will further optimize the announcement of broadcast information and deliver clearer broadcast information to users.