A conscientious netizen in the industry reported that the Conan snow globe he bought was defective and the manufacturer refunded him in full

The toy factory SuperGroupies launched the Conan snow globe in February this year, which attracted the attention of fans. However, many netizens who have received the goods said that the snow globe had defects. On October 19, the official statement stated that although it had been 8 months, if netizens had any unacceptable aspects of the product, the full payment and shipping costs would be refunded, which sparked heated discussion.

SuperGroupies has launched five types of Conan snow globes this time, including Conan, Mao Li Ran, Kaito Kid, Akai Shuichi and Amuro Toru, the five popular characters from the original work, priced at 9,800 yen each. However, many fans expressed dissatisfaction after getting the finished products, saying that "the characters are too badly made", "the internal sphere is damaged", "there are foreign objects mixed in", etc., which attracted media attention.

On October 19, the official response came. SuperGroupies issued a statement to apologize and stated that if netizens were unacceptable or dissatisfied with the product, the full payment and shipping costs would be refunded , and the new batch of Conan snow globes would be postponed for half a year to adjust the quality issues.