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Our products are cross stitch kits, not finished products. Need to do it yourself
Note:
Our cross stitch thread is one thread with 6 strands threads. 11ct full stitch usually use 3 strands of thread, back stitch use 2 strands of thread, and the threads all have the thread numbers of international standard 9ct full stitch usually use 6 strands of thread, back stitch use 3 strands of thread, and the threads all have the thread numbers of international standard
Choose Ange 21 high-density double-gray embroidered cloth, stable quality, colorful, three-dimensional realistic
The embroidered cloth is clear, the visual effect is good, it takes no time, and the refreshing is good.
Eco-cotton line. No fading, not easy to break, no hair
Note:
1.If you have not received the goods, you can contact our customer service, we will resend the new order or refund to you
2.If the product is wrong, or the goods are damaged, please contact our customer service, we will solve it for you.
Some Other Service
1. If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.
2. If any problems comes to you, please don't worry. You can contact us first. We promise we will try everything possible to help you.
3. Please pay attention to the time difference between us. We work in China.
The Time Table of our Work time.
| Time Zone | Working Time |
|---|---|
| Beijing Time | 08:30 to 17:30 |
| Moscow Time | 03:30 to 12:30 |
| US Pacific Time | 17:30 to 02:30 |
| Dutch Time | 02:30 to 11:30 |
About Shipping
| Country | Usually arrive time |
|---|---|
| Russian Federation | 15 ~ 23 days |
| Netherlands | 12 ~ 15 days |
| United States | 14 ~ 19 days |
| Spain | 13 ~ 17 days |
| France | 13 ~ 17 days |
| United Kingdom | 10 ~ 13 days |
| Ukraine | 16 ~ 21 days |
| Others | 15 ~ 30 days |
1.We ship by AliExpress Standard Shipping, China Post Registered Air Mail,ePacket
DHL.
2.If the weight is overweight, we will divide it into several packages.
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